Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Orders are processed within 5–8 business days after being placed. Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Business days do not include weekends or holidays.
PRE-ORDER ITEMS
We do offer PRE-ORDER items.
Pre-order items are typically shipped within 3–5 weeks, depending on the item.
If your order contains both in-stock and pre-order items, the entire order may ship together once the pre-order item is ready.
Production timelines may vary slightly depending on demand and manufacturing schedules.
SHIPPING CARRIERS
We ship orders through third-party carriers including:
USPS
UPS
FedEx
Shipping carrier selection may vary depending on your location and the fastest available delivery method.
SHIPPING ADDRESS
To ensure your package arrives within the advertised timeframe, please make sure your shipping address is entered correctly at checkout.
Your address must include all required and relevant information including:
Street number
Street name
Apartment / unit / suite number
Correct postal or zip code
City and state
We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
SHIPPING TIMES
Once your order has shipped, delivery times will vary depending on the shipping carrier and destination.
Estimated delivery times:
United States: 3–5 business days
International: 7–14 business days
Please note that these are carrier estimates and not guaranteed delivery dates.
TRACKING
Once your order ships, you will receive a tracking number via email. Tracking information may take 24–48 hours to update after shipment.
LOST OR STOLEN PACKAGES
We are not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If your package is marked delivered but cannot be located, please contact the carrier directly using your tracking number.
SHIPPING DELAYS
Shipping delays may occasionally occur due to:
High order volume
Weather conditions
Carrier delays
Customs processing (international orders)
These delays are outside of our control, but we will always work to ensure your order arrives as quickly as possible.
ORDER CHANGES
Once an order has been placed, we cannot guarantee changes or cancellations, as orders may begin processing immediately.
CONTACT
If you have any questions regarding your order or shipping, please contact our support team.